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Asset Requests

Overview

The Asset Requests module allows employees to request organizational assets through a structured approval workflow. Administrators and asset managers can review, approve, reject, and assign assets directly from this module.

Asset Management → Asset Requests


Asset Requests Page

The Asset Requests page provides a summary dashboard at the top followed by a detailed list of all requests.

Summary Cards

Asset Requests Page

CardDescription
Total RequestsTotal number of all asset requests submitted
PendingRequests awaiting review and approval
ApprovedRequests that have been approved
RejectedRequests that have been declined

Request List Columns

Each request in the list displays the following information:

ColumnDescription
NameAsset name and type path (e.g. Hardware › Monitor) with status badge
NotesRemarks or notes submitted with the request
PriorityRequest urgency — Low, Medium, or High
Assigned AssetThe asset allocated to this request (or Unassigned)
CommentAdmin comment on the request
Requested ByEmployee who submitted the request and date
Reviewed ByAdmin who reviewed the request and date
Assigned ByAdmin who assigned the asset and date

Filters for Priority and Status are available above the list, along with a Search by asset name field. Records can be exported using the Export to Excel button.


Create an Asset Request

Asset requests can be submitted via the request icon in the top navigation bar (available across the application).

Create Asset Request

  1. Click the request icon in the top navigation bar or navigate to Asset Management → Asset Requests.
  2. Click Create new asset request.
  3. Fill in the required fields and click Submit request.
FieldDescription
NameName of the asset being requested
Asset TypeCategory of the asset (e.g. Hardware)
Asset Sub-TypeSub-category (e.g. Laptop, Monitor, Mouse)
PriorityUrgency level — Low, Medium, or High
CommentsReason or justification for the request
note

A notification is sent to the reviewer once the request is submitted.


Request Detail View

Clicking on any request opens the Asset Request Details panel, which shows the full request lifecycle and asset information.

Request Timeline

The detail view shows a 3-step progress timeline:

StepDescription
RequestedDate and employee who submitted the request
ReviewedDate and admin who reviewed the request (or "Awaiting Review")
AssignedConfirmation of asset assignment (or "Pending Assignment")

Asset Info

FieldDescription
NameRequested asset name
PriorityLow / Medium / High
Asset TypeAsset category
Asset Sub-TypeAsset sub-category
Assigned AssetCurrent assignment status

Remarks & Admin Comment

  • Remarks — Notes provided by the employee at the time of request
  • Admin Comment — Feedback or reason added by the reviewer during approval or rejection

Approve or Reject a Request

Authorized users can approve or reject requests directly from the detail view.

Approve Reject Request

  • Click Approve to approve the request — status updates to Approved
  • Click Reject to decline the request — status updates to Rejected
note

A notification is sent to the requester when their request is approved or rejected.


Assign an Asset

Once a request is approved, an asset can be assigned to fulfil it.

Assign Asset to Request

  1. Open the approved request.
  2. Use the Select asset dropdown to choose an available asset.
  3. Click Assign.

The request status updates and the assigned asset is reflected in the list.

note

A notification is sent to the requester once an asset is assigned to their request.


Request Statuses

StatusDescription
PendingSubmitted and awaiting review
ApprovedReviewed and approved for asset allocation
RejectedReviewed and declined